[
  {
    "id": 1,
    "subject": "Cannot login to my account",
    "body": "I forgot my password and the reset email never arrives.",
    "priority": "high"
  },
  {
    "id": 2,
    "subject": "Wrong charge on my invoice",
    "body": "The billing page shows a payment I did not make.",
    "priority": "medium"
  },
  {
    "id": 3,
    "subject": "Where is my package?",
    "body": "The tracking page has no shipping updates for my delivery.",
    "priority": "medium"
  },
  {
    "id": 4,
    "subject": "App crash on save",
    "body": "I get an error popup and then a broken screen. Looks like a bug.",
    "priority": "high"
  },
  {
    "id": 5,
    "subject": "Feature request: export to PDF",
    "body": "I would like an enhancement that saves reports as PDF files.",
    "priority": "low"
  },
  {
    "id": 6,
    "subject": "Office hours for the downtown shop",
    "body": "What time do you open on Saturday? I want to visit in person.",
    "priority": "low"
  },
  {
    "id": 7,
    "subject": "Sign in button does nothing",
    "body": "After I enter my credentials, login never finishes.",
    "priority": "high"
  },
  {
    "id": 8,
    "subject": "I need a refund",
    "body": "Please reverse last week's charge. The invoice number is 4402.",
    "priority": "medium"
  },
  {
    "id": 9,
    "subject": "Shipment arrived damaged",
    "body": "The package was crushed in shipping.",
    "priority": "medium"
  },
  {
    "id": 10,
    "subject": "Exception after clicking Help",
    "body": "The help panel is broken and the logs show an exception.",
    "priority": "high"
  },
  {
    "id": 11,
    "subject": "Would like bulk edit",
    "body": "Please add a feature so I can edit many rows at once.",
    "priority": "low"
  },
  {
    "id": 12,
    "subject": "How do I change my display name?",
    "body": "I picked a nickname I do not like and want a new one.",
    "priority": "low"
  }
]